Website Liability Under US Accessibility Laws

Civil rights laws like the American Disabilities Act (ADA) require that businesses offer people with disabilities the same access to content and information as everyone else.

Around the country, plaintiff’s lawyers are suing private companies for having websites that are inaccessible to people with disabilities. Ken Nakata, a former Senior Trial Attorney with the U.S. Department of Justice and who has specialized in accessibility for the last 24 years, discusses:

  1. Changing accessibility laws, like ADA Title III and California Unruh Act
  2. How DOJ and private litigants have interpreted applying accessibility laws to the internet
  3. What it means for a website to be “accessible”
  4. How to identify if your website has accessibility issues that risk causing litigation